Shipping Policy

Last updated: September 18, 2026

Thank you for visiting and shopping with Keep Him On All Fours by Elena Lame. This Shipping Policy explains the fulfillment and delivery procedures for both our digital products and physical paperback editions.

Digital Products Delivery

All digital items, including ebooks, audio files, and supplementary guides, are delivered strictly electronically.

Access links and download instructions are provided immediately on the order confirmation screen after checkout and sent to the email address entered during purchase. Because digital deliverables are instantaneous, no physical shipping fees, addresses, or transit delays apply.

Paperback Editions & Print-on-Demand Fulfillment

Physical paperback editions of our books are custom printed on demand and fulfilled via our print partner, Lulu Direct.

Because every copy is individually printed specifically for your order, fulfillment involves two phases: print production and postal carrier transit.

Delivery Times and Shipping Estimates

Standard delivery for paperback editions typically takes 7 to 14 business days from the date of purchase, depending on your delivery address, regional carrier speeds, and print production queues.

Delivery windows are realistic estimates provided by fulfillment networks and postal services, not fixed guarantees. Unavoidable delays related to courier backlogs, weather events, or regional postal disruptions are outside of our direct control.

Shipping Address Accuracy & Customer Responsibility

Customers are strictly responsible for reviewing and confirming their full, accurate delivery address (including apartment, unit, or suite numbers and correct postal codes) before completing checkout.

Because orders placed through Lulu Direct enter automated production queues rapidly, orders cannot be modified, rerouted, or cancelled once submitted to print.

We are not responsible for packages delayed, lost, or returned due to an incorrect, insufficient, or outdated address provided at checkout. Orders delivered to an address entered incorrectly by the customer are not eligible for a refund or complimentary replacement. Any reshipment costs required due to address errors are the sole responsibility of the buyer.

Tracking Information

Once your paperback copy has finished printing and is transferred to the postal carrier, a shipment dispatch email containing tracking details will be sent to the email address provided at purchase. Please allow up to 48 hours for the carrier's tracking system to scan and update the package status.

Customs, Duties, and Taxes

For international orders, shipments may be subject to import fees, customs duties, tariffs, or handling surcharges assessed by your local government. Keep Him On All Fours has no control over these regional fees, and all applicable import charges remain the sole responsibility of the customer.

Damaged or Misprinted Copies

If your paperback copy arrives physically damaged in transit or exhibits a verified manufacturing print defect, please notify us within 7 days of delivery via our Contact page.

To qualify for a review, you must provide your order confirmation number alongside clear photographs showing the defect or damaged packaging. Once verified with the printer, an authorized replacement copy will be dispatched to you at no additional charge.

Contact Us

If you have questions regarding the delivery status of your order or require assistance, please submit your inquiry through our official Contact page on Keep Him On All Fours with your full name and order number.